Privacy Policy

1. Introduction

We at TownOne value your privacy and are committed to protecting your personal information.

2. Personal Information Collection

We collect personal data such as name, contact details, ID documents, and other relevant information from:

– Applicants for housing schemes
– Residents of our housing schemes
– Visitors to our website

3. Data Usage

We use your data for:

– Processing applications for housing schemes
– Communication and marketing purposes
– Improving our services and website

4. Data Sharing

We share your data with:

– Partners and contractors involved in our housing schemes
– Legal authorities when required by law

5. Data Security

We protect your data using:

– Encryption and secure servers
– Access controls and authentication measures

6. User Rights

You have the right to:

– Request deletion of your data
– Object to data processing

7. Cookies and Tracking

We use cookies for:

– Analyzing website usage and improving user experience
– Tracking user behavior for marketing purposes

8. Data Retention

We retain your data for:

– As long as necessary for the purposes stated above
– As required by law

9. Changes to the Policy

We’ll notify you of updates to this policy through our website and email communication.

10. Contact Information

For data protection queries, contact our Data Protection Officer at [[email protected]]